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Emergency Preparedness

2/15/2018 (Permalink)

Emergency Preparedness in Pennypack/Bustleton

Why should we be prepared for disaster??

  1. We can minimize damages done to properties if we can address it as soon as possible
  2. We can save money
  3. Most importantly, we can save lives.

Throwing out a statistic…

Did you know that 50% of businesses may never recover after suffering a disaster? Of the businesses that do survive, had a preparedness plan in place.

Now you’re wondering what in the world is an Emergency Ready Profile?????

This profile is a plan to put in place at a business to help prepare for a disaster, and put everyone involved immediately in action when this occurs. What kind of disasters could occur you ask???

Well, anything could happen!! Disasters always strike without warning. Unfortunately, it is the nature of the beast, and nothing we can immediately control, but what we can control is our preparation and reaction. Types of disasters that could occur:

  • Natural disasters such as floods or earthquakes
  • Sump pump failures
  • Office fires
  • Pipe bursts
  • Leaks

...and so much more…

You are itching to learn about what’s included in an Emergency Ready Profile, so here we go….

This profile consists of essential information to know in case of disaster; it is a concise documentation that only contains the critical information necessary. This includes relevant contact information needed during a crisis event such as the maintenance contact, facility manager, insurance, plumber, etc. It also contains pictures and locations of the shut offs for utilities such as the water or gas. It provides a detailed description of where to go, if you need a key or not, and the contact information of that company. WOAH! Not only all of this, but you can download it as a MOBILE APP! That’s right, this gets more and more convenient as you keep reading.

Now, you’re thinking, what’s the catch?

Well, you would be wrong, because there is no catch! It is a NO COST ASSESSMENT OF YOUR FACILITY…

All it does is provide you with all the tools necessary during a disaster, and a SERVPRO professional will create this document for you and your employees at no cost.

Want more details on the Emergency Ready Profile and what it contains? Or do you want to get started with one? Give us a call at (215)-671-777

SERVPRO of Pennypack/Bustleton is here to help!

“Like it never even happened.®”

HVAC/Duct Cleaning Services: What?!

2/5/2018 (Permalink)

Cleaning HVAC/Duct Cleaning Services: What?! Our vents can get pretty icky! Avoid potential mold growth and health risks-get your vents checked!!

What is SERVPRO most known for?

SERVPRO is most known for Fire & Water Damage Restoration Services. Our logos even mention these, so why wouldn't they be the most well known services? Not only this, but they are generally the most common types.

Yes, SERVPRO does fire and water damage restoration which is super important, but can also provide other kinds of specialized services you may not know about.

Did you know we do mold remediation?

Did you know we Bio Hazard Clean-Up?

Did you know we do Storm Damage Clean-Up?

And for my topic today, did you know that we do HVAC/Duct Cleaning ?

Yes, it is a surprise to most. At one of my Networking Groups, I had a guy come up to me and asked, "Do you know of anyone that does Duct cleaning?"

I looked at him, smiled and replied, "I sure do, SERVPRO."

OK, story time over, but you get the idea.

Now, we do all kinds of cleaning such as carpet cleaning, Biohazard, ceilings, floors, walls, drapes, blinds, odor removal, sewage/toilet overflow, vandalism, commercial, residential, & HVAC/Duct cleaning...PHEW! That's a lot. What's interesting is that no one knows about this. Very few people I meet tell me they knew we did all these kinds of cleaning. 

Air Duct Cleaning is one of those services people don't know about.

What is air duct cleaning you ask? Well, here's a text book definition from the Environmental Protection Agency: 

"Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing."

In other words...air duct cleaning is cleaning out your ventilation systems. Doing this will clear the vents, and therefore, clean your air. People never think about air inside the safety of their home. Why would you? You're safe and sound inside where no evil pollen can get you. Well, unfortunately, if your ducts aren't given attention to for long periods of time then contaminants such as pollen can be circulating in your indoor air. 

Did you know that if HVAC systems have been operating for awhile without being checked can be circulating contaminants such as pollen, dust, odors, dirt/debris, etc.? Yuck, right?! If you haven't had yours checked in awhile, it can't hurt to make sure your indoor air quality isn't pure. Cleaning these systems can reduce potential health risks such as allergies. 

Play it safe, clean those ducts! Hey, the cleanings aren't always necessary. Have a SERVPRO professional come check it out, and we will recommend the method of strategy. This will not only save you money, but you will gain peace of mind knowing you & your family are breathing in clean air. 

What will you benefit from servicing your HVAC unit????

  • It helps to restore peak energy efficiency
  • Assist in eliminating odors
  • Reduce potential for mold growth

Yes, you saw that. Mold growth. If the HVAC system isn't cleaned for a long time, mold can begin to grow. 

Need more information, or paranoid about your HVAC system now? Call us at (215)-536-7989 with any questions you have!

We're always here to help, and will help make your HVAC system back to normal ... "Like it never even happened."

3 Categories of Water: What's the difference?!

1/22/2018 (Permalink)

Water Damage 3 Categories of Water: What's the difference?! Flooding can cause serious water damage! Especially during the spring with lots of rain.

What is important about understanding the 3 categories of water? 

The three types of categories are listed as follows: Clean Water, Gray Water, & Black Water. Clean water sounds like it would be safest, right?


you are correct, the clean water is in fact the safest! It's important to understand the differences between these categories simply because if you are in a situation where you have a flooded basement or garage, you should know if the water is safe or not. Here I will go into detail on what each category stands for:

Category 1: Clean Water

Category 1 Water, or clean, is treated water that doesn't contain waste products. This kind of water have very few health risks to humans. Typically the source of this kind of water comes from overflowed sinks, pipe bursts, or even from Natural Disasters pulling up roofs letting rain inside. Again, this kind of water is typically not dangerous and has not been in use quite yet.

Category 2: Gray Water

You know that phrase that says you can either look at things black vs white or look into the gray areas to see a little mixture of both? Or did I not describe that right? Either way, this is similar to that concept. It is not completely clean, but not completely super dangerous either. Gray water has been used and carries waste, but it does not contain human waste.

Yes, this water isn't typically presented with hazardous material, however, it can still be dangerous to humans. Sources of gray water can come from an overflowing washing machine or toilet water with none of that "#2" included is also considered in this category. As I mentioned, this kind of water can cause sickness to humans if touched, drank from, or any other contact. AKA be careful with this category.

Category 3: Black Water

Dun dun dunnn! We are on to Category 3.

This water is 100% unsanitary--aka don't go near this stuff if possible. This kind of water could potentially cause disease. The source of black water is typically from sewage back-ups or that toilet overflow with you know what.

Those as well as FLOODS. This is so, because during floods the rift tends to pick up all kinds of debris! You have no clue what the water could pick up: disease, hazardous material, chemicals, who knows! It's safe to assume it's probably not safe. You will always have to clean materials impacted from this type of water.

Congratulations! You now know the differences between clean, gray, and black water. As a property owner, this is important knowledge to have in case of a flood or water damage of some sort. It’s always best to stay safe :)

Have water damage? Flood? Call the restoration professionals! SERVPRO of Pennypack/Bustleton is here for you during stressful times! Give us a call if you need us or simply have any questions at (215)-536-7989. We’ll make that water damage “Like it never even happened.”

Be Ready for Any Emergency Coming your Way!

1/17/2018 (Permalink)

What do you do to prepare for a snowstorm this winter?

A huge snowstorm is on the radar? What do you do in case of a blizzard or extreme cold? There are ways to properly prepare for this kind of weather, so everyone involved is safe! These strategies implemented will assist in making sure you have all the necessary items for these situations, who to call, etc. 

We're here to help! First things first, always put together a communication plan for family or employees. This is so everyone knows the best form of contact with each other, where to go once disaster strikes, and simply what to do when this happens.

According to, you should always be prepared with an emergency kit that will contain essential items one would need in a disaster situations. This kits would contain items such as: one gallon of water per person per day for at least 3 days, food, battery powered radio, first aid kit, and more! These type of items are extremely important to have in an emergency situation. In a horrible blizzard you may lose power, then how would you see in the house? Pack a flashlight in your kit. 

Listed on are the important items needed in an emergency situation: 

1. Water (1 gallon per person per day)

2. Food

3. Battery powered radio

4. Flashlight

5. First Aid 

6. Extra batteries

7. Maps

More listed on! 

OK, my emergency kit is what? 

Well, now you must prepare your property. What does that mean? 

Keep warm air inside! This means keep the house as warm as possible. If the air drops too low, and your house can't remain warm, that will not be fun. 

Part of being prepared means understanding where things are, and how to shut them off. For instance, what if you use a space heater incorrectly by putting it too close to an object and that object catches on fire? DON'T PANIC! You prepared for showed everyone in the family how to use a fire extinguisher. PHEW, close one!!!

The situation listed above is a good example of how to be prepared. The damage could have been a ton worse if the parties involved didn't know how to use a fire extinguisher. Knowing this information as well as know where water shut offs are will be important information to know. For instance, you're going on vacation to Hawaii during the month of January where it expects to get VERY COLD. Lucky you for getting to go to Hawaii. You should probably shut off your water to avoid freezing pipes. You're already running late for your flight and you need to do this one last thing: turn off the water. But WAIT, you learned where the water shut off is and how to shut it off, so you turn it off quickly, run out the door, and make your flight. It's that easy!

Congratulations, you learned some ways to prepare for the cold!! But, that's not it! There's so much more you can learn...stay tuned for our next blog! We'll tell you some more strategies on how to be prepared this winter.

For your home or business, you can implement our Emergency Readiness Profile (AKA ERP). With this we will put together an organized list of who to call, where all utility shut offs are, important insurance information & more!  SERVPRO of Pennypack/Bustleton is Faster to Any Sized Disaster and with this ERP, you can minimize damages to your home or property. How though?! You'll learn in future blogs :) 

Call SERVPRO of Pennypack/Bustleton at (215)536-7989 if you need us, we'll make any damage look "Like it never even happened."