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Flood Maps and Knowing Your Property

7/26/2018 (Permalink)

One of the most important things to be aware of when buying a home is the flood zone that it is located in. Being aware of what zone you are located in is the first step in preparing your house for any potential flood damage. The zone will tell you how likely you are to suffer from a flood in your area and the level that your house was built to withstand. Flood maps and the flood history of your region can be found online by simply plugging in your zip code. The different zones you will need to be aware of are:

  • Blue Zones: Blue zones have a 1% chance annually of flooding. These have been determined to have significant flooding at least once every 100 years. A 1% chance may not seem too significant but it is actually considered to be a high risk area and if you are living in a blue zone you should take the proper steps to prepare your home.
  • Orange Zones: These zones have a 0.2% chance annually of flooding.  These are said to face significant flooding once every 500 years. The insurance rates for homes in orange areas are likely to be lower as the risk of damage is not as great. The biggest things to watch out for in your home in this zone is leaks and excessive surface runoff.
  • Yellow Zones: Yellow zones are areas that the flood risk has not been determined. If you are thinking of buying a home in a yellow zone be sure to research the areas flood history in order to gain some information before buying.
  • Blue with Red Stripes: These areas are deemed regulatory floodways. These often are rivers and the surrounding floodplain. The floodplains are normally kept clear in order to be able to withstand potential flooding. There are some circumstances in which there are houses located in or very close to a floodplain. These homes need to take extra precautions for potential flooding.

Understanding what zone your current or future home is located in is a key part in being able to best prepare your house in the event of a flood.  

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How Exactly Does Smoke Damage a House?

7/25/2018 (Permalink)

A house fire in itself can set a whole family back for a long time and is an experience that is traumatic in itself. Most people who have to experience this are dealing with the emotional consequences and not thinking about all the work that will go in to cleaning their house after the fire. The impact the smoke itself leaves after a fire is almost just as damaging as the fire itself. Some unexpected issues many people look over when dealing with smoke are as follows:

  • Odor: While showing signs of fire damage, the surfaces of your home, specifically fabrics, may also hold a smoky odor. This occurs when the carbon particles, which the smoke produces, are deposited on to the many surfaces around the home.
  • Discoloration: After a fire occurs the effects of the smoke damage appear on walls and ceilings as stains or patches of discoloration. After a few days these areas may start to turn yellow. Many porous surfaces such as granite, marble and travertine will usually suffer from permanent discoloration from the acidic residue found in the soot.
  • Interior Damage: Smoke damage can be more serious then what the visible eye can see. Many times smoke damage will also impact the structure, framing, wall studs, insulation and air ducts in a home. If soot enters the HVAC system it can cause respiratory problems and the smoky odor will continue to be present.

These are just a few ways that smoke can affect your home when a fire has broken out. The electrical units along with all metal hardware, are other things that should also be checked for damage after a fire. Knowing the scope of how severe fire and smoke damage can be will only help you better prepare if you ever come face to face with a household fire.

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Precautions to Fight Against Mold

7/24/2018 (Permalink)

Mold Remediation Precautions to Fight Against Mold Routine inspections are a critical piece in preventing mold growth.

Water and Mold

While seeing standing water on the floor is the most tell tale sign that there could be mold growing in your house, there are many less obvious signs that one may overlook, such as:

  • An unexpected increase in your monthly water bill
  • Corrosion on the plumbing fittings and valves
  • Warped or damaged flooring and panels in under the sink cabinets
  • Stains on the ceilings, floors or walls
  • Peeling paint or wallpaper
  • Musty odor

If you discover mold in your house, deal with it as quickly as possible. Clean up the water, if any, and try to locate the source. If mold is not dealt with quickly it can lead to health problems in the future.

How to Prevent Mold

  • Plumbing: The water lines, shut off valves, and fittings for all appliances including toilets, sinks, dishwashers, washing machines and even ice makers should be inspected every 6- 12 months. Checking consistently for leaks and cracks in these appliances is also a beneficial practice to start as well.
  • Appliances: Your washing machine hoses should be replaced about every 5 years and the machines should be checked consistently to make sure it stays properly balanced. An unbalanced machine can cause the hose to pull away and leak. If possible, turn off the washing machine and dishwasher when you are not home, as this can also help prevent water from leaking unexpectedly.
  • Roof and Gutters:  Make sure to have your roof professionally inspected every three years to check for damage you may not be able to see from the ground, such as missing shingles. Gutters should be routinely cleaned and maintained so they do not overflow, creating a larger issue.
  • Exterior Walls and Foundation: Be sure to inspect the outside of your house and seal any visible gaps. Roots from nearby shrubs can also cause a problem if they are allowing water to enter through the foundation of the house.

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SERVPRO - Building Emergency Services

7/17/2018 (Permalink)

Building Services SERVPRO - Building Emergency Services Faster to Any Size Disaster

SERVPRO of Pennypack/Bustleton can help with all of your building emergencies.

SERVPRO is Faster To Any Size Disaster

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Franchise Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service?
Call Now 215-671-7777

A Fast Response Is Crucial

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency.

An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO Franchise Professionals arrive quickly and start the water extraction process almost immediately.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

The History of Northeast Philadelphia

7/16/2018 (Permalink)

Community The History of Northeast Philadelphia City of Philadelphia

SERVPRO of Pennypack/Bustleton is proud to be a part of this great section of our great City of Philadelphia. Information  Northeast PhiladelphiaNot to be confused with North Philadelphia East.Northeast PhiladelphiaNeighborhood of PhiladelphiaPenn Treaty Park in Fishtown<object5E48-4F44-BBA6-A5E4DAD52D2F" data="blob:"application/x-apple-msg-attachment" width="240" height="258" data-file-width="536" data-file-height="575">Map of Philadelphia County with Northeast highlighted, which contains the Near Northeast neighborhood. Click for larger image.Country<object261B-4110-9880-A6EE5C6F9C63" data="blob:"application/x-apple-msg-attachment" width="23" height="12" data-file-width="1235" data-file-height="650"> United States of AmericaState<object70A1-44F4-AA25-238E77CBCD81" data="blob:"application/x-apple-msg-attachment" width="23" height="15" data-file-width="675" data-file-height="450"> PennsylvaniaCounty<object4CF3-4910-86FA-05904C679EA9" data="blob:"application/x-apple-msg-attachment" width="23" height="15" data-file-width="800" data-file-height="533">PhiladelphiaCity<object40DD-4649-8CFD-B38B2D6C7676" data="blob:"application/x-apple-msg-attachment" width="23" height="15" data-file-width="800" data-file-height="533">PhiladelphiaArea • Total50.8 sq mi (132 km2)Population (2010) • Total528,810 • Density10,455/sq mi (4,037/km2)ZIP code19111, 19124, 19135, 19149, 19152, 19114, 19115, 19116, 19136, 19154

Northeast Philadelphia, nicknamed Northeast Philly, the Northeast and the Great Northeast, is a section of the City of Philadelphia, Pennsylvania. According to the 2000 Census, the Northeast has a sizable percentage of the city's 1.547 million people[1]—a population of between 300,000 and 450,000, depending on how the area is defined. Beginning in the 1980s, many of the Northeast's middle class children graduated from college and settled in suburbs, especially nearby Bucks County. The Northeast is home to a large working class Irish American population,[2] but is also home to Polish, German, Jewish, Italian, and Russian neighborhoods.


Due to the size of the Northeast, the Philadelphia City Planning Commission divides it into two regions called "Near Northeast" and "Far Northeast", the names being derived from their distance from Center City. The term "Near Northeast" is not used colloquially ("Lower Northeast" is more commonly used), but the term "Far Northeast" is in widespread use. The demarcation line between the two sections is typically given as Cottman Avenue.[3]

Northeast Philadelphia is bounded by the Delaware River on the east, Bucks County on the north, and Montgomery County on the west. The southern limit is given as Frankford/Tacony Creek or Adams Avenue.[4]

The neighborhoods that make up Northeast Philadelphia include Crescentville, Lawndale, Rhawnhurst, Tacony, Holme Circle, Holmesburg, Upper Holmesburg, Mayfair, Morrell Park, Oxford Circle, Bustleton, Parkwood, Somerton, Fox Chase, Castor Gardens, Burholme, Bell's Corner, Normandy, Summerdale, Modena Park, Pennypack Woods, and Winchester Park.


<object2446-48CB-BF16-ACCCE3A37482" data="blob:"application/x-apple-msg-attachment" width="220" height="220" data-file-width="1950" data-file-height="1947"> The Northeast in 1900, showing the region still to be a collection of towns and farms.

Early European settlement

The first European settlement in the Northeast was by Swedish farmers, who emigrated there when the area was a part of the New Sweden colony.[5] They were followed by English Quakers, including Thomas Holme, who came to begin the settlement of William Penn's Pennsylvania colony in the late 1680s. In the years to follow, Northeast Philadelphia developed as a scattering of small towns and farms that were a part of Philadelphia County, but not the City of Philadelphia. Before consolidation with the City, what is now the Northeast consisted of the townships of Byberry, Delaware, Lower Dublin, Moreland, and Oxford, (largely rural areas); and the boroughs of Bridesburg, Frankford, and White Hall, which were more urbanized.[6]

Growth in industry and farming

While most of the land in what is now the Northeast was dedicated to farming, the presence of many creeks, along with proximity to Philadelphia proper, made the towns of the Northeast suitable for industrial development. The Northeast's first factory was the Rowland Shovel Works on the Pennypack Creek. In 1802, it produced the first shovel made in the United States.[7] More mills and factories followed along the Pennypack and Frankford Creeks, and traces of the mill races and dams remain to this day. The most famous of these factories was the Disston Saw Works in Tacony, founded by English industrialist Henry Disston, whose saw blades were world-renowned.[7][8]

Consolidation and population increase

By 1854, the entire County of Philadelphia was incorporated into the City.[6] In spite of the political incorporation, the Northeast retained its old development patterns for a time, and the dense populations and urban style of housing that marked older, more traditional sections of the city had not yet found their way there.[9] In the first three decades of the 20th century, rapid industrialization led to the growth of industrial sections of the northeast and the neighborhoods surrounding them.[10] These demographic changes, along with the building of the Market-Frankford Line train and new arterial highways, such as the Roosevelt Boulevard, brought new middle class populations to the lower half of the Northeast.[11] Vast tracts of row homes were built in that section of the Northeast for new arrivals in the 1920s and 1930s, typically with small, but valued front lawns, which impart a "garden suburb" quality to much of the Northeast, reducing the sense of physical density felt elsewhere in the city.[12] Much of this development occurred east of Roosevelt Boulevard (Mayfair, Torresdale) and in Oxford Circle.[11]

Post-war growth

After World War II, newer arrivals, armed with the mortgage benefits of the GI Bill, brought the baby boom to the Northeast. This newer population was heavily Jewish or ethnic Catholic[13] (including Irish-, Italian-, Polish-, and German-Americans) and completed the development of the region, filling in undeveloped areas of Rhawnhurst and Bell's Corner and developing the previously rural Far Northeast. As older sections of the city lost populations of young families, the Northeast's school-age population swelled, requiring rapid expansion of schools, libraries, cinemas, shopping, transportation, restaurants and other needed amenities.[14]

The period from 1945 through the 1970s was marked in many American cities by urban decline in older, more industrial areas. This was especially true in Philadelphia, in which much of the city's North, West and South sections lost population, factories, jobs and commerce, especially associated with "white flight." During the postwar period, the Northeast experienced a heavy influx of growing middle-class families, and had become an almost exclusively white community. This aroused controversy in the 1960s and 1970s, as passions for and against school busing were focused on the Northeast, to address racial imbalances, especially in the city's public schools. That racial imbalance was ultimately addressed by the upward mobility enjoyed by many of the graduates of the Northeast's excellent public and parochial school systems, who made their way out of the Northeast and into the suburbs from the 1980s onward, making room for new arrivals from the city's Latino, African American and Asian populations.[15]

A separate identity

In the 1980s, the Northeast developed along a separate path from much of the rest of the city. In addition to the racial differences mentioned above, the political climate in the Northeast was balanced evenly between Republicans and Democrats, while the rest of the city almost uniformly voted for the latter party.[16] As a result, many Northeasters became more and more discontented with the high city taxes and a perceived imbalance in the services they received for them.[17] This discontent grew to give rise to a secessionist movement, led by State Senator Frank "Hank" Salvatore, among others. Salvatore introduced a bill in the State Senate to allow the Northeast to become a separate county called Liberty County, but the bill failed to progress beyond this stage.[17] As the Philadelphia economy grew stronger, and most discontented people fled to the suburbs, and a new, more popular mayor, Ed Rendell, was elected, the call for secession waned, and the section settled back into life as a part of the city.

Today, the Northeast enjoys greater racial balance and relative stability. The region is uniformly developed, but like many American urban communities, it has witnessed the loss of manufacturing, factory conversions to marginal retail "outlets," and growing vacancies along shopping avenues, especially in the southern part of the region. During the housing boom of the first decade of the 21st century, property tax advantages granted to new construction within the city limits led to a growth in residential units and an escalation of existing home prices in the Northeast.[18]


According to the 2010 census, 432,073 people live in the Northeast section of Philadelphia.[19] (Map)

Racial demographics

  • Non-Hispanic White: 252,022 (58.3%)
  • Non-Hispanic Black: 77,681 (18.0%)
  • Hispanic or Latino of any race: 60,020 (13.9%)
  • Asian: 31,658 (7.3%)
  • Mixed or Other: 10,692 (2.5%)
  • Native American: 7,777 (1.8%)[20]

Irish Americans

See also: History of the Irish Americans in Philadelphia and Philadelphia nativist riots

The Irish have been in the city of Philadelphia since the pre-American Revolution period. The spur of the Irish Famine drew many Irish immigrants to the city.

Today, the Irish in Philadelphia make up 14.2% of the city's population, the largest ethnicity in the city.[21] Although there are Irish in almost every area of the city, they still are predominantly located within Northeast Philadelphia,[2] especially in neighborhoods such as Kensington, Fishtown, and Mayfair.

Political representation and government

While Philadelphia as a whole is heavily Democratic, there is consistent competition between Republicans and Democrats in some parts of the Northeast. Republicans currently hold two of the State House seats, and a portion of another, in the Northeast and one non at-large Philadelphia City Council seat. As of 2011, no Republican represents any part of the Northeast in the United States Congress, with the exception of the small portion within the 8th district.[22]

U.S. House of Representatives

Almost all of Northeast Philadelphia is in the 13th Congressional District of Pennsylvania, and is currently represented by Brendan Boyle. Some small parts of the section fall into the 1st, 2nd district or 8th districts.[23]

Pennsylvania legislature


In the Pennsylvania State Senate, most of the Northeast is in the 5th district, represented by John P. Sabatina, Jr.,[24] while smaller parts are represented by Shirley Kitchen (the 3rd district),[25] and Tina Tartaglione[26] (the 2nd district)[23] All are Democrats.

House of Representatives

The Northeast is split among several State House districts, including those of Democrats Ed Neilson, Kevin Boyle, Michael Driscoll, Jared Solomon, Jason Dawkins, and Isabella Fitzgerald, and Republican Martina White. Republicans John Taylor and Tom Murt also represents part of the Northeast.[27]

Philadelphia City Council

In the Philadelphia City Council, the Far Northeast is represented by the 10th district councilman and Council Minority (Republican) Leader, Brian O'Neill.[28] The Lower Northeast is divided among five other council districts, all represented by Democrats, including the 1st, represented by Mark Squilla, the 5th, represented by Council President Darrell Clarke, the 6th, represented by Bobby Henon, the 7th, represented by Maria Quiñones-Sanchez,[29] and the 9th, represented by Marian Tasco.[30][31] Republican Denny O'Brien, who represented parts of the Northeast for several decades in the State House, now holds one of the Council's at-large seats.

Mayor of Philadelphia

The Republican candidate for mayor of Philadelphia in 2007, Al Taubenberger, resides in the Northeast.[32]

Public safety

The Philadelphia Police Department patrols four districts within its Northeast Division, including the 7th and 8th districts in the Far Northeast, and the 2nd and 15th in the Near Northeast.

Economy and attractions

Northeast Philadelphia is home to Philadelphia Mills, formerly known as Franklin Mills, a shopping mall that was built on what was once Liberty Bell Park Racetrack, and is one of the most visited attractions in the state.[33] The lower sections of the Northeast still boast pleasant shopping avenues lined by stores and restaurants, such as Castor Avenue. Major shopping centers along Cottman Avenue include, the Cottman-Bustleton Center, and the Roosevelt Mall which opened in 1964 at Cottman Avenue and the Roosevelt Boulevard.[34]

Also present in the Northeast are two nationally recognized medical establishments, Friends Hospital[35] and Fox Chase Cancer Center.[36]

Prior to its disestablishment, Ransome Airlines had its headquarters on the grounds of Northeast Philadelphia Airport.[37]


The first school was founded in the Northeast in 1723 by Silas Crispin, Thomas Holme's son-in-law.[38] The Northeast is home to Fox Chase Farm, an educational facility that is the only working farm left in the Philadelphia city limits.[39]

Colleges and universities

The main campus of Holy Family University is located in Northeast Philadelphia. The university, founded in 1954, has more than two thousand students.[40]

Primary and secondary schools

The School District of Philadelphia operates public schools in the area. Public high schools in the area include Northeast, Abraham Lincoln, Samuel S. Fels High School, Frankford, George Washington.[41] and Swenson. Several publicly funded charter high schools also operate in Northeast Philadelphia, including Philadelphia Academy, MaST, Franklin Towne and Maritime Academy Charter High School. Northeast Philadelphia is also home to a public magnet school, The Arts Academy at Benjamin Rush.

The Roman Catholic Archdiocese of Philadelphia operates Catholic schools. Catholic high schools in Northeast Philadelphia include Archbishop Ryan, Father Judge, Cardinal Dougherty, Northeast Catholic, and St. Hubert Catholic High School for Girls.[42] It was announced in October 2009 that both Cardinal Dougherty and Northeast Catholic would be closed due to decreasing enrollments.[citation needed] Nazareth Academy is an independent Catholic high school founded and operated by the Sisters of the Holy Family of Nazareth.

News media

A free weekly newspaper, the Northeast Times, is distributed throughout the Northeast. A second free newspaper, the Northeast News Gleaner, was also printed there until it closed December 11, 2008. Two citywide newspapers, The Philadelphia Inquirer and Philadelphia Daily News, both dailies, also cover the Northeast.


A prominent geographic feature and recreation destination in Northeast Philadelphia is Pennypack Creek, which runs through Pennypack Park. The park's 1,600 acres (6.5 km2) of woodlands span the width of the Northeast, and serve as a natural oasis amid urban development. The park is home to the oldest stone arch bridge still in use in the United States, built in 1697 on what is now Frankford Avenue.[43][44] The section is also home to many playgrounds and smaller parks, including Burholme Park.


The Northeast's main highways are Interstate 95 (Delaware Expressway).[13] and Roosevelt Boulevard (U.S. 1)[13] Secondary major arteries include Cottman Avenue (PA 73), Frankford Avenue (US 13), Woodhaven Road (PA 63), Grant Avenue, Oxford Avenue (PA-232), State Road, Bustleton Avenue (PA-532), Bridge Street, Harbison Avenue, and Academy Road.

The Tacony-Palmyra Bridge, the only Delaware River crossing in Philadelphia not operated by the Delaware River Port Authority (thus resulting in a cheaper toll), allows one to drive between the Tacony section of the city and Palmyra, New Jersey.[45]

The Northeast is also served by SEPTA's Market-Frankford Line, often called the "Frankford El" or "the El" because portions of the rail line are elevated above streets below, including Frankford and Kensington avenues. The northernmost and easternmost terminus of the line is at the Frankford Transportation Center, Frankford Avenue and Bridge Street. Three commuter rail lines also serve the Northeast. An extension of the Broad Street Line along Roosevelt Boulevard has been proposed. Many SEPTA bus routes and all three of its trackless trolley routes run through the Northeast, although north-south buses run more frequently than west-east ones. Most north-south routes terminate at the Frankford Transportation Center.[46]

One of two airports that serve Philadelphia, Northeast Philadelphia Airport (PNE), is located in this section of the city. PNE is the sixth busiest airport in Pennsylvania.[47]

National Ice Cream Day

7/15/2018 (Permalink)

Community National Ice Cream Day Bassets Ice Cream since 1861

A great history lesson on Bassets Ice Cream

Found at:

1861 — Lewis Dubois Bassett, a Quaker school teacher and farmer, begins making ice cream in his Salem, NJ backyard using a mule-turned churn.

1885 — L.D. begins selling his ice cream from a location at 5th & Market Streets in Philadelphia.

1892 — The Reading Terminal Market opens; Bassetts Ice Cream opens a retail store and moves production into the basement.

1906 — Lewis Lafayette continues operations after the death of his father.

1917 — L.L. dies; his wife, Louise Austin Bassett, assumes management until her son is ready to take over.

1925 — Lewis Lafayette, Jr., the third generation, takes over management of the ice cream store and production at the age of 21.

1935 — L.L., Jr. ships 10 quarts of ice cream, packed in dry ice, via freighter from New York through the Panama Canal to the American Embassy in Tokyo. The voyage takes several weeks but the ice cream arrives in perfect condition.

1959 — L.L., Jr. produces 50 tubs of borscht ice cream for Soviet Premier Nikita Khrushchev.

1961 — Bassetts celebrates its 100th Anniversary.

1973 — Production moves to 20th & Fairmount Streets in Philadelphia.

1973 — Ann Bassett, great granddaughter of the founder and daughter of L.L., Jr., joins the company.

1975 — Bassetts begins the largest expansion in the company’s 114-year history.

1976 — Ann Bassett is named President after L.L., Jr. retires after 51 years.

1983 — Michael Strange, great-great grandson of the founder, enters the family business.

1986 — L.L., Jr. dies at the age of 82.

1989 — Michael is named President; Ann is CEO.

1994 - Ann Bassett retires, but continues to receive monthly deliveries of Bassetts Ice Cream at her home. 

1996 — Bassetts introduces the Bassetts Ice Cream Sandwich.

2000 — Bassetts introduces website.

2008 – Bassetts Ice Cream is served in China!

2010 – Bassetts introduces six (6) new flavors—Guatemalan Ripple, Matcha, Macadamia Nut, Mango, Peanut Butter Cup and Pomegranate Blueberry Chunk—AND serves ice cream to President Obama at the Bassetts counter in the Reading Terminal Market!

2011 – Bassetts Ice Cream celebrates 150 years!

2011 – Bassetts presents the Bassetts Belgian Chocolate Dipped Super Premium Ice Cream Bar.

2012 – Bassetts introduces the Belgian Chocolate Dipped Caramel Sea Salt Ice Cream Bar.

2012 - China partner James Sun opens three new Bassetts locations in China!

2013 - Bassetts announces two new products--Ice Cream Truffles and Ice Cream Cakes.

 Lewis Dubois
Lewis Lafayette
Louise Austin
Lewis Lafayette, Jr.
Ann Bassett
Michael Strange

Emergency Preparedness

2/15/2018 (Permalink)

Emergency Preparedness in Pennypack/Bustleton

Why should we be prepared for disaster??

  1. We can minimize damages done to properties if we can address it as soon as possible
  2. We can save money
  3. Most importantly, we can save lives.

Throwing out a statistic…

Did you know that 50% of businesses may never recover after suffering a disaster? Of the businesses that do survive, had a preparedness plan in place.

Now you’re wondering what in the world is an Emergency Ready Profile?????

This profile is a plan to put in place at a business to help prepare for a disaster, and put everyone involved immediately in action when this occurs. What kind of disasters could occur you ask???

Well, anything could happen!! Disasters always strike without warning. Unfortunately, it is the nature of the beast, and nothing we can immediately control, but what we can control is our preparation and reaction. Types of disasters that could occur:

  • Natural disasters such as floods or earthquakes
  • Sump pump failures
  • Office fires
  • Pipe bursts
  • Leaks

...and so much more…

You are itching to learn about what’s included in an Emergency Ready Profile, so here we go….

This profile consists of essential information to know in case of disaster; it is a concise documentation that only contains the critical information necessary. This includes relevant contact information needed during a crisis event such as the maintenance contact, facility manager, insurance, plumber, etc. It also contains pictures and locations of the shut offs for utilities such as the water or gas. It provides a detailed description of where to go, if you need a key or not, and the contact information of that company. WOAH! Not only all of this, but you can download it as a MOBILE APP! That’s right, this gets more and more convenient as you keep reading.

Now, you’re thinking, what’s the catch?

Well, you would be wrong, because there is no catch! It is a NO COST ASSESSMENT OF YOUR FACILITY…

All it does is provide you with all the tools necessary during a disaster, and a SERVPRO professional will create this document for you and your employees at no cost.

Want more details on the Emergency Ready Profile and what it contains? Or do you want to get started with one? Give us a call at (215)-671-777

SERVPRO of Pennypack/Bustleton is here to help!

“Like it never even happened.®”

HVAC/Duct Cleaning Services: What?!

2/5/2018 (Permalink)

Cleaning HVAC/Duct Cleaning Services: What?! Our vents can get pretty icky! Avoid potential mold growth and health risks-get your vents checked!!

What is SERVPRO most known for?

SERVPRO is most known for Fire & Water Damage Restoration Services. Our logos even mention these, so why wouldn't they be the most well known services? Not only this, but they are generally the most common types.

Yes, SERVPRO does fire and water damage restoration which is super important, but can also provide other kinds of specialized services you may not know about.

Did you know we do mold remediation?

Did you know we Bio Hazard Clean-Up?

Did you know we do Storm Damage Clean-Up?

And for my topic today, did you know that we do HVAC/Duct Cleaning ?

Yes, it is a surprise to most. At one of my Networking Groups, I had a guy come up to me and asked, "Do you know of anyone that does Duct cleaning?"

I looked at him, smiled and replied, "I sure do, SERVPRO."

OK, story time over, but you get the idea.

Now, we do all kinds of cleaning such as carpet cleaning, Biohazard, ceilings, floors, walls, drapes, blinds, odor removal, sewage/toilet overflow, vandalism, commercial, residential, & HVAC/Duct cleaning...PHEW! That's a lot. What's interesting is that no one knows about this. Very few people I meet tell me they knew we did all these kinds of cleaning. 

Air Duct Cleaning is one of those services people don't know about.

What is air duct cleaning you ask? Well, here's a text book definition from the Environmental Protection Agency: 

"Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing."

In other words...air duct cleaning is cleaning out your ventilation systems. Doing this will clear the vents, and therefore, clean your air. People never think about air inside the safety of their home. Why would you? You're safe and sound inside where no evil pollen can get you. Well, unfortunately, if your ducts aren't given attention to for long periods of time then contaminants such as pollen can be circulating in your indoor air. 

Did you know that if HVAC systems have been operating for awhile without being checked can be circulating contaminants such as pollen, dust, odors, dirt/debris, etc.? Yuck, right?! If you haven't had yours checked in awhile, it can't hurt to make sure your indoor air quality isn't pure. Cleaning these systems can reduce potential health risks such as allergies. 

Play it safe, clean those ducts! Hey, the cleanings aren't always necessary. Have a SERVPRO professional come check it out, and we will recommend the method of strategy. This will not only save you money, but you will gain peace of mind knowing you & your family are breathing in clean air. 

What will you benefit from servicing your HVAC unit????

  • It helps to restore peak energy efficiency
  • Assist in eliminating odors
  • Reduce potential for mold growth

Yes, you saw that. Mold growth. If the HVAC system isn't cleaned for a long time, mold can begin to grow. 

Need more information, or paranoid about your HVAC system now? Call us at (215)-536-7989 with any questions you have!

We're always here to help, and will help make your HVAC system back to normal ... "Like it never even happened."

3 Categories of Water: What's the difference?!

1/22/2018 (Permalink)

Water Damage 3 Categories of Water: What's the difference?! Flooding can cause serious water damage! Especially during the spring with lots of rain.

What is important about understanding the 3 categories of water? 

The three types of categories are listed as follows: Clean Water, Gray Water, & Black Water. Clean water sounds like it would be safest, right?


you are correct, the clean water is in fact the safest! It's important to understand the differences between these categories simply because if you are in a situation where you have a flooded basement or garage, you should know if the water is safe or not. Here I will go into detail on what each category stands for:

Category 1: Clean Water

Category 1 Water, or clean, is treated water that doesn't contain waste products. This kind of water have very few health risks to humans. Typically the source of this kind of water comes from overflowed sinks, pipe bursts, or even from Natural Disasters pulling up roofs letting rain inside. Again, this kind of water is typically not dangerous and has not been in use quite yet.

Category 2: Gray Water

You know that phrase that says you can either look at things black vs white or look into the gray areas to see a little mixture of both? Or did I not describe that right? Either way, this is similar to that concept. It is not completely clean, but not completely super dangerous either. Gray water has been used and carries waste, but it does not contain human waste.

Yes, this water isn't typically presented with hazardous material, however, it can still be dangerous to humans. Sources of gray water can come from an overflowing washing machine or toilet water with none of that "#2" included is also considered in this category. As I mentioned, this kind of water can cause sickness to humans if touched, drank from, or any other contact. AKA be careful with this category.

Category 3: Black Water

Dun dun dunnn! We are on to Category 3.

This water is 100% unsanitary--aka don't go near this stuff if possible. This kind of water could potentially cause disease. The source of black water is typically from sewage back-ups or that toilet overflow with you know what.

Those as well as FLOODS. This is so, because during floods the rift tends to pick up all kinds of debris! You have no clue what the water could pick up: disease, hazardous material, chemicals, who knows! It's safe to assume it's probably not safe. You will always have to clean materials impacted from this type of water.

Congratulations! You now know the differences between clean, gray, and black water. As a property owner, this is important knowledge to have in case of a flood or water damage of some sort. It’s always best to stay safe :)

Have water damage? Flood? Call the restoration professionals! SERVPRO of Pennypack/Bustleton is here for you during stressful times! Give us a call if you need us or simply have any questions at (215)-536-7989. We’ll make that water damage “Like it never even happened.”

Be Ready for Any Emergency Coming your Way!

1/17/2018 (Permalink)

What do you do to prepare for a snowstorm this winter?

A huge snowstorm is on the radar? What do you do in case of a blizzard or extreme cold? There are ways to properly prepare for this kind of weather, so everyone involved is safe! These strategies implemented will assist in making sure you have all the necessary items for these situations, who to call, etc. 

We're here to help! First things first, always put together a communication plan for family or employees. This is so everyone knows the best form of contact with each other, where to go once disaster strikes, and simply what to do when this happens.

According to, you should always be prepared with an emergency kit that will contain essential items one would need in a disaster situations. This kits would contain items such as: one gallon of water per person per day for at least 3 days, food, battery powered radio, first aid kit, and more! These type of items are extremely important to have in an emergency situation. In a horrible blizzard you may lose power, then how would you see in the house? Pack a flashlight in your kit. 

Listed on are the important items needed in an emergency situation: 

1. Water (1 gallon per person per day)

2. Food

3. Battery powered radio

4. Flashlight

5. First Aid 

6. Extra batteries

7. Maps

More listed on! 

OK, my emergency kit is what? 

Well, now you must prepare your property. What does that mean? 

Keep warm air inside! This means keep the house as warm as possible. If the air drops too low, and your house can't remain warm, that will not be fun. 

Part of being prepared means understanding where things are, and how to shut them off. For instance, what if you use a space heater incorrectly by putting it too close to an object and that object catches on fire? DON'T PANIC! You prepared for showed everyone in the family how to use a fire extinguisher. PHEW, close one!!!

The situation listed above is a good example of how to be prepared. The damage could have been a ton worse if the parties involved didn't know how to use a fire extinguisher. Knowing this information as well as know where water shut offs are will be important information to know. For instance, you're going on vacation to Hawaii during the month of January where it expects to get VERY COLD. Lucky you for getting to go to Hawaii. You should probably shut off your water to avoid freezing pipes. You're already running late for your flight and you need to do this one last thing: turn off the water. But WAIT, you learned where the water shut off is and how to shut it off, so you turn it off quickly, run out the door, and make your flight. It's that easy!

Congratulations, you learned some ways to prepare for the cold!! But, that's not it! There's so much more you can learn...stay tuned for our next blog! We'll tell you some more strategies on how to be prepared this winter.

For your home or business, you can implement our Emergency Readiness Profile (AKA ERP). With this we will put together an organized list of who to call, where all utility shut offs are, important insurance information & more!  SERVPRO of Pennypack/Bustleton is Faster to Any Sized Disaster and with this ERP, you can minimize damages to your home or property. How though?! You'll learn in future blogs :) 

Call SERVPRO of Pennypack/Bustleton at (215)536-7989 if you need us, we'll make any damage look "Like it never even happened."