Recent Water Damage Posts

How Does SERVPRO Tackle Water Damage

10/20/2020 (Permalink)

At SERVPRO, we understand that every water damage situation is not just a little different; we realize that they also all require a unique solution. In general, though, the process typically stays the same.

We follow steps through a diligent process that ensures that we are more than ready for more than just the “typical” water damage emergency.

From the moment you pick up the phone and speak to a SERVPRO representative, until the time our skilled technicians step foot on the site of your loss - we are here for you, until the job is complete!

Our commitment to turning your disaster into a distant memory perfectly seams together with our slogan, "Like it never even happened."

Give your local SERVPRO franchise a call when you need us; we will always answer the call!

Sewer Water Categories: A Breakdown!

10/19/2020 (Permalink)

There are three types, or “categories”, of contaminated water: clean water, gray water, and black water. We will provide a brief description of each, below:

Category 1 – Clear Water: this water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

Category 2 – Gray Water: this water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3 – Black Water: this water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Call your local SERVPRO if you see ANY of these types of water in your property — let us do our job so you can focus on yours!

Philadelphia 24 Hour Emergency Water Damage Service

7/8/2020 (Permalink)

SERVPRO of Pennypack/Bustleton is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (215) 671-7777 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Pennypack/Bustleton has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Pennypack/Bustleton

SERVPRO of Pennypack/Bustleton specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage: Baseboards Get Wrecked!

3/23/2020 (Permalink)

When SERVPRO professionals get called out to deal with your water damage loss, we are tasked with finding out the root cause and what methods we can implement to remediate the issues and halt further damage from occurring.

We are often faced with determining how affected certain areas of your property are, and if it would be worth considering removing. Baseboards are often affected, as the area becomes soaked with damp water. 

Issues stemming from this usually mean that nails do not stay into place, and paint usually bubbles; these instances aren't the most appealing to deal with.

But have no fear! If you are one of those dealing with water damage, to baseboards or any other part of your home, we can assist you!

Give us a call to tackle any of your restoration needs!

SERVPRO of Pennypack/Bustleton: Water Restoration Specialists

3/23/2020 (Permalink)

The professional technicians that SERVPRO of Pennypack/Bustleton employs take great care in ensuring that we exceed any and all expectations; we strive to get the job done right the first time around, so that you can get back to your normal life before the loss occurred!

We utilize different methods, techniques, and equipment to tackle water losses. From drying equipment, to machines that drain areas from water and debris, we truly are the one stop shop for all of your restoration needs.

Even in the midst of all the unknown, especially when you do not know how affected your property is thanks to your water loss, you can count on us to handle the issue!

For all of your restoration needs, choose SERVPRO of Pennypack/Bustleton!

Are You Prepared?

3/20/2020 (Permalink)

If a massive water loss swept into your life this very moment, do you think you would be prepared to handle that situation?

Often, many people do not understand the full multitude of a water loss situation until it is occurring to them. Without a clear sense of direction, further damage can impact your property.

That's why you have to call your local SERVPRO professionals to take care of you and yours! We take great care in ensuring everything is done correct the first time around!

We handle any size job and strive to exceed any and all expectations. There is truly no water loss too big, or too small; we can handle it!

For all of your restoration needs, call your local SERVPRO professionals today!

We Are HERE to HELP!

3/20/2020 (Permalink)

No matter the circumstance, our team of SERVPRO professionals can be deployed to your water loss 24/7/365. Our crew can be out scoping your property within a short time from the initial call, and we strive to bring a positive attitude when we arrive!

If a pipe burst, or you have major flooding, we don't fret to any size job. We possess the trained personnel and state-of-the-art equipment to tackle even the biggest of jobs.

We have a sincere confidence in our staff's abilities to exceed expectations and to provide excellent work to each and every one of our customers.

From the moment you pick up the phone to give us a call, to the moment the job is finished, you will not be disappointed.

For all of your restoration needs, call us today!

For water damage, give us a call today at 817.595.2506!

Water Damage: You're Not Alone!

3/20/2020 (Permalink)

Water damage in your home can always be a frightening situation to deal with by yourself. After all, you may not be equipped, both mentally and physically, to deal with it efficiently. This means that you may not know how to tackle the problem with the appropriate tools.

Fortunately for you, you don't have to worry about tackling any of your water damage alone. If you give us a call, we will be able to assist you every step of the way. We are here for you and want nothing more than to be able to make sure you get everything you want done and for the better!

We hope that you think of us during your time of need, because we know the struggles you may be enduring and want to help!

If you ever need water restoration services, you can rely on SERVPRO to get things done! 

We Handle Water Damage!

3/16/2020 (Permalink)

Here are some common causes for water damages that occur in both homes and commercial properties: plumbing system issues, leaking or burst pipes; malfunctioning household appliances; areas that are susceptible to water buildup (attics, basements, etc.), any HVAC issues, and the most common, natural disasters!

All of these instances can really put a pause on your every day dealings, causing you to miss out on events that matter — but that's where we come in!

Water damage can be a very frustrating issue to deal with by yourself, especially because it usually occurs unexpectedly and a great concern about the integrity of the property could stem from these situations.

There is a ton of importance in making sure that you are informed of the various ways water can put a damper on your property, so taking precautionary measures to limit those instances from occurring should always be on your mind.

One thing is for certain, though: if you ever have any water damage and need someone to get you back on track, you can be sure to call us to take care of it! We are available 24/7 and can get to you in a moment's notice!

Water Damage Tips: Emergency Services!

1/24/2020 (Permalink)

SERVPRO professionals will do whatever we can to make sure you are prepared for any sized disaster — we will also assist you every step of the way if you are ever affected by one.

We will help you put plans in place to protect your home or business, as well as personal property and other contents, from further damage! The best way to accomplish this goal is to assess the home to determine how to begin extracting water without disturbing other areas of the home.

Once we begin the extraction process and prepare the area for drying, your property will be well on its way to returning back to its pre-disaster state.

You can count on your local SERVPRO professionals to tackle any of your restoration problems!

Safety: The Primary Focus After Flooding!

10/14/2019 (Permalink)

You have just came across a flood in your home or business, and although you may have a pretty good understanding of what you should do next, we want to let you know a few tips that you could follow until SERVPRO arrives.

Regardless of the kind of water damage situation you may be dealing with, your primary focus should be safety! Is it safe to stay in the house? Do you have any electrical and "slip and fall" hazards?

With so many unknown answers, you should only do activities that are safe for you to perform; if you plan on moving items, be careful — wet materials can be VERY heavy!

Call your local SERVPRO franchise to tackle your water loss — no matter how big or how small, SERVPRO has you covered!

Sewer Water Categories: A Breakdown

10/3/2019 (Permalink)

There are three types, or “categories”, of contaminated water: clean water, gray water, and black water. We will provide a brief description of each, below:

Category 1 – Clear Water: this water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

Category 2 – Gray Water: this water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3 – Black Water: this water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Call your local SERVPRO if you see ANY of these types of water in your property — let us do our job so you can focus on yours!

How Does SERVPRO Tackle a Water Loss?

10/1/2019 (Permalink)

At SERVPRO, we understand that every water damage situation is not just a little different; we realize that they also all require a unique solution. In general, though, the process typically stays the same.

We follow steps through a diligent process that ensures that we are more than ready for more than just the “typical” water damage emergency.

From the moment you pick up the phone and speak to a SERVPRO representative, until the time our skilled technicians step foot on the site of your loss - we are here for you, until the job is complete!

Our commitment to turning your disaster into a distant memory perfectly seams together with our slogan, "Like it never even happened."

Give your local SERVPRO franchise a call when you need us; we will always answer the call!

"My basement flooded, but what now?"

7/22/2019 (Permalink)

With rain sweeping through the nation, and throughout our region during the last month, SERVPRO wants to make sure you know what to do in the event of flooding or water damage to your home or business.

If you know the water is clean — being that the water is not contaminated with sewage water — feel free to remove as much excess water as possible. You can do this through blotting or mopping; if you have access to a sump pump, or a machine with the same functions, utilize the pump for a quicker, cleaner job.

Wipe all excess water from furniture, paintings, art objects, documents and other sensitive materials and move them to a dry location. You can even use wooden clothespins to pin up the skirts of your furniture (if applicable) to keep water from dripping onto other areas of your home.

Most importantly, there is no job that is too big for SERVPRO! If you think you may need a little help along the way, do not hesitate to give us a call for all of your floodwater removal needs!

Gamma Irradiation

3/29/2019 (Permalink)

Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source producing ionization throughout a product.

In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations, you are dealing with CAT 3 water; therefore, most of the affected documents that you will encounter these disruptions result in damage to the DNA and other cellular structures, These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.

SERVPRO is always ready to help restore your documents and would be more than willing to assist you in any way that we can — give your local franchise a call for all of your restoration needs!

Vacuum Freeze Drying Wet Documents

3/27/2019 (Permalink)

As to be expected with flooding and water-damaged homes, important documents, like financial statements or paperwork, also get water-damaged and what is usually perceived as unsalvageable. However, SERVPRO offers services that can help you restore your important documents to reclaim their original form.

Utilizing our SERVPRO Vacuum Freeze Drying services is the most efficient and effective option for salvaging water-damaged documents. In fact, our Document Restoration Team uses the same techniques that the Library of Congress uses to dry water-damaged books!

The process, in which an item containing moisture, is frozen and dried using vacuums to achieve sublimation, from exerting a lot of pressure. Sublimation means that solids (ice) turn into gas (water vapor) without becoming liquid first. Think about the carbon dioxide derivation, dry ice; dry ice (solid) sublimates when it is exposed to normal atmospheric conditions, turning into gas directly from its solid stage.

If you have wet documents due to water damage, or have any questions regarding this process, contact your local SERVPRO Franchise today!

-Content by Rob D’Emilio Jr.

Local Flooding in Your Areas

3/22/2019 (Permalink)

With several inches of rain accumulating in our area, flooding is inevitable and can prove to be quite costly. In fact, in 2011, floods caused $8.41 billion in damages in the United States (LiveScience); in some degree, wherever rain falls, flooding can occur.

SERVPRO of Pennypack/Bustleton’s technicians are highly skilled in dealing with flooding of all sorts, assuring each homeowner that the job will be done correctly and efficiently. From start to finish, our staff and technicians will support you each step of the way — no loss is too big for us to tackle!

There are measures that you could take to help limit the severity of damages to your home or business caused by flooding; putting together an emergency kit for your family and creating escape plans if you are anticipating a high volume of flood water will definitely keep you ready.

Furthermore, keeping your internal assets, like your furnace, water heater and electrical panels, up off the ground will also limit the likelihood of flood-related damages.

-Content by Rob D'Emilio Jr., Statistics from LiveScience.com

Water Damage Over Time

3/12/2019 (Permalink)

Secondary destruction, due to an initial issue with water damage, is almost always inevitable if the appropriate, initial steps aren’t taken. Over time, water can cause your house to suffer from numerous issues. In fact, water damage can rapidly increase the owner’s claim costs in just a couple of minutes; moisture-sensitive furniture could start to turn white, or furniture that is resting on/in wet areas could begin to leach and stain the surrounding areas.

Within a few hours, any furniture that is resting in water will likely begin to swell and delaminate. Odors, which are typically considered normal for households, begin to become more apparent due to the humidity inside the property.

If left alone for days, warping and cupping of wood starts to become more noticeable, often leaving wooden floors unsalvageable. Wooden floors aren’t only affected, though, being that structural pieces (made from wood) begin to swell, warp and split apart. More possibilities include musty odors that could fill the property due to fungi development, or less abrasive instances where wallpaper adhesives start to peel away — just be sure to remove items that are being hung using this method to prevent further damage to those items.

Properties that go weeks without being tended to after water damage are liable to obtain a laundry list of issues. Mold starts to sink into organic material, ultimately ruining the integrity of said material. Due to microbial growth, allergen sensitivity may arise, causing any occupants to evacuate the property. But it gets worse; a complete gutting of the structure could be the only option. Not only will this drive out the occupants who are living in that residence, but will increase the claim substantially.

It is important to handle any considerable amount of water damage done to your home in a timely matter. Doing so could potentially avoid a large loss situation that could have been totally avoidable in the first place.

Are you unsure of what to do or how to handle your water damage situation? Call your local SERVPRO franchise for all of your water restoration needs!

-Content by Rob D'Emilio Jr. 

Restoration Cases Involving Contaminated Water Damage

3/11/2019 (Permalink)

When your home is affected by water damage, taking the appropriate, safe steps to restore the property is usually the correct response. However, if your home was damaged due to contaminated water, like sewage, there are some things to consider that will help prevent exposure to a range of harmful pollutants.

First and foremost, contact your local SERVPRO franchise to help you decide what your best course of action is. Our Franchise Professionals can identify the source and type of water, before utilizing drying equipment that controls the temperate and humidity, which minimizes secondary damage.

In the meantime, do your best to avoid any and all contact with contaminated water and the items it also may have contaminated. By not walking unnecessarily through damaged areas, you can reduce the possibility of spreading contaminated water through your property.

Do not use household fans or HVAC systems to dry the structure; spreading contaminants through the air could be a likely outcome by doing so. Furthermore, do not use personal hygiene products if they have been exposed to contaminated areas — if you’ve come in contact with contaminated items, wash your hands thoroughly.

To learn more about contaminated water and how it could impact you, visit epa.gov where you will find a complete list of possible contaminants due to contaminated water.

-Content by Rob D’Emilio Jr.

Polar Vortex/Frozen Pipes

1/28/2019 (Permalink)

Polar Vortex 2019

The polar vortex is a large area of low pressure and cold air surrounding the Earth's North and South poles. The term vortex refers to the counter-clockwise flow of air that helps keep the colder air close to the poles (left globe). Often during winter in the Northern Hemisphere, the polar vortex will become less stable and expand, sending cold Arctic air southward over the United States with the jet stream (right globe). The polar vortex is nothing new  – in fact, it's thought that the term first appeared in an 1853 issue of E. Littell's Living Age

Provided by NOAA.ORG

Freezing pipes create damage to Philadelphia High Rises in 2016

Resources to Prepare for Winter Storm Harper!

1/18/2019 (Permalink)

Winter Storm Harper is set to blow in this weekend. Listed below are some helpful links to help you and your family prepare for this weekend's winter weather! Stay safe! All the power companies serving electric customers, along with links to OUTAGE MAPS for each utility supplier and how to report an outage: http://www.puc.state.pa.us/consumer_info/electricity/electric_companies_suppliers.aspx - Road conditions and traffic jams in the Keystone State can be found here: https://www.511pa.com/ - Twitter account for the state Emergency Management Agency (PEMA), which posts updates consistently throughout storms: https://twitter.com/ReadyPA - County-by-county preparedness and shelter information links: Bucks County // Chester County // Delaware County // Montgomery County // Philadelphia - The Pennsylvania Emergency Management Agency's ReadyPA winter preparedness guide: https://www.ready.pa.gov/Pages/default.aspx Keep us in mind if you do find yourself faced with a frozen pipe that burst or storm damage!

Water Damage Emergency Tips

10/8/2018 (Permalink)

When an emergency happens people tend to panic and sometimes do not have the proper tools to calmly deal with the situation. When water affects your house whether it be due to a heavy storm or a broken water heater it is always good to be informed on what to do next.

As in any emergency, safety should be you number one concern, and a water damage situation is no different!

  • “Is it safe to stay in the house?” This should always be the first question you ask yourself. If the water damage has any potential to put you or your family at risk, then leave the house.
  • Electrical and “slip and fall” hazards are some of the most common concerns. Be sure to shut off an power source it is safe to do so safely.
  • Wet materials can be very heavy, so be careful when moving them.
  • Be sure to only do things to your house that are safe for you to do and leave the rest to the remediation crew.

Content by: SERVPRO Corporate

The SERVPRO Steps to Water Remedation

10/5/2018 (Permalink)

When you are faced with a water damage problem, whether it be from a broken water heater or from a heavy storm, it can be a pretty scary thing. Luckily at SERVPRO we have our own detailed way of handling these situations, from the moment you call to the time we leave the property.

Step 1: Emergency Contact:

When you call, our representative will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2: Inspection and Water Damage Assessment:

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3: Water Extraction/ Water Removal:

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4: Drying and Dehumidification:

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5: Cleaning and Sanitizing:

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6: Restoration:

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Content by: SERVPRO Corporate

The C's of Water Damage

10/2/2018 (Permalink)

Many people see water in their home and immediately think the worst of the situation when in fact there are several components that go into assessing the level of damage the water has caused.

Classes of Water Damage

  • Class 1: This is the least level of damage as it only involves a section of a room that has only absorbed little moisture.
  • Class 2: This level involves water damage to an entire room and has absorbed in to the walls and carpet.
  • Class 3: The damage has now absorbed up in to most of the walls and may have come in through the ceiling. This is the worst level of damage.
  • Class 4: The water damage in class 4 requires special drying methods as it involves hardwood floors, concrete and stone materials.

Categories of Water Damage

  • Category 1: The source of this water is clean and coming from a clean water source such as a toilet tank or a broken pipe. This category can become a category 2 or 3 if it is left sitting too long
  • Category 2: This category includes water containing detergents or “grey water”. The water usually comes from washing machines or dishwashers. Water containing urine from an overflowing toilet can also be included in this category.
  • Category 3: The water in category 3 is completely unsanitary water coming from sewage, river floodings and even standing water that started to grow bacteria. This water is dangerous and can cause illness and even death if not handled properly.

Content By:https://en.wikipedia.org/wiki/Water_Damage

Hurricane Florence to Cause Catastrophic Damage

9/13/2018 (Permalink)

2018 hurricane damage in billions of dollars.

Hurricane Florence is set to hit the Carolinas this week and was just downgraded to a category 2 hurricane. This downgrade doesn’t necessarily mean that the damage this storms sets to cause will not be catastrophic. The category of the storm only denotes the speed of the storms winds but not the storm surges. With this information it is hard to tell how much damage the storm will truly cause but is expected to be on par with the level of damage that last years historically destructive storms caused. Forecasters say that Hurricane Florence will cause its destruction with its high winds, coastal surge, followed by its inland surge. The hurricanes are causing more and more damage each time as more people are moving to the coast and investing in bigger, more expensive houses. Many of the houses will take a hit as it is expected to dump around 10 trillion gallons of rainfall in North Carolina alone. Make sure you and your house are prepared for any level of damage with this storm.

Content and picture by: https://www.cnn.com/2018/09/13/us/hurricane-florence-south-east-coast-wxc/index.html

https://www.usatoday.com/story/news/nation/2018/09/12/hurricane-florence-costs-damage-deaths-harvey-irma-maria/1265643002/

What Are Moisture Meters?

8/30/2018 (Permalink)

This is an example of a penetrating moisture meter.

Many times when a customer experiences water damage it can be hard to tell how bad the damage is just by looking around at the property. There can be underlying damage that is not visible to the eyes and this is where moisture meters come in to play. A restoration moisture meter or sensor measures the amount of moisture in an environment and in certain materials. Drywall, flooring and other structural components can be measured to assess the damage they may have incurred as well. These meters are very useful to put a number on the level of damage a property may have incurred.

There are a few different types of meters that all have a different pros and cons. Some jobs will only require the use of one but others will require more.

  • Non-Penetrating Meters: These are one of the easiest meters to use and are a popular choice because they pose no risk of causing any damage to the flooring or structure. These have two flat sensors usually located at the bottom of the device and compare the amount of moisture located between them. They are best for quickly comparing levels between affected and unaffected areas.
  • Penetrating Meters: These meters have a series of prongs that will penetrate the surface of a structure to take the moisture reading. These readings are much more accurate and are great for finding any trapped moisture on a site.
  • Hydrosensors: These meters are a type of penetrating meters that are great for seeing how far moisture has traveled from the surface of the structure. These work best for carpet or carpet padding but do not work with drywall.
  • Thermo-Hygrometers: Thermo-hygrometers measure temperature and relative humidity, which both will affect how drying equipment will function. These essentially test whether or not an environment can be efficiently dried with the tools that are at the teams disposal. The measurements these put out are helpful in determining if your dehumidifier is working properly.

These tools are very essential in water damage restoration projects as they give you a good understanding of how big or small the job will be. Also it gives you readings to bring back to the customer and discuss the work that will need to be done in more detail.

Content By: https://aerindustries.com/blog/2018/03/01/water-restoration-moisture-meters/

Picture By: https://www.sperdirect.com/pocket-moisture-meter-1842-prd1.htm

3 Categories of Water: What's the difference?!

1/22/2018 (Permalink)

Flooding can cause serious water damage! Especially during the spring with lots of rain.

What is important about understanding the 3 categories of water? 

The three types of categories are listed as follows: Clean Water, Gray Water, & Black Water. Clean water sounds like it would be safest, right?

Well

you are correct, the clean water is in fact the safest! It's important to understand the differences between these categories simply because if you are in a situation where you have a flooded basement or garage, you should know if the water is safe or not. Here I will go into detail on what each category stands for:

Category 1: Clean Water

Category 1 Water, or clean, is treated water that doesn't contain waste products. This kind of water have very few health risks to humans. Typically the source of this kind of water comes from overflowed sinks, pipe bursts, or even from Natural Disasters pulling up roofs letting rain inside. Again, this kind of water is typically not dangerous and has not been in use quite yet.

Category 2: Gray Water

You know that phrase that says you can either look at things black vs white or look into the gray areas to see a little mixture of both? Or did I not describe that right? Either way, this is similar to that concept. It is not completely clean, but not completely super dangerous either. Gray water has been used and carries waste, but it does not contain human waste.

Yes, this water isn't typically presented with hazardous material, however, it can still be dangerous to humans. Sources of gray water can come from an overflowing washing machine or toilet water with none of that "#2" included is also considered in this category. As I mentioned, this kind of water can cause sickness to humans if touched, drank from, or any other contact. AKA be careful with this category.

Category 3: Black Water

Dun dun dunnn! We are on to Category 3.

This water is 100% unsanitary--aka don't go near this stuff if possible. This kind of water could potentially cause disease. The source of black water is typically from sewage back-ups or that toilet overflow with you know what.

Those as well as FLOODS. This is so, because during floods the rift tends to pick up all kinds of debris! You have no clue what the water could pick up: disease, hazardous material, chemicals, who knows! It's safe to assume it's probably not safe. You will always have to clean materials impacted from this type of water.

Congratulations! You now know the differences between clean, gray, and black water. As a property owner, this is important knowledge to have in case of a flood or water damage of some sort. It’s always best to stay safe :)

Have water damage? Flood? Call the restoration professionals! SERVPRO of Pennypack/Bustleton is here for you during stressful times! Give us a call if you need us or simply have any questions at (215)-536-7989. We’ll make that water damage “Like it never even happened.”