What our Customers say...

Water Damage Testimonials

Huge thank you to SERVPRO for cleaning our home after our basement flooded. Specifically we want to thank Sarah and her office team for their compassion and frequent updates. We also want to thank the crew and Henry who took amazing care of all of our nicest rugs and textiles. I had no idea the effort that goes into cleaning after water damage and I am thankful that my husband and I put our trust in SERVPRO. Great team through and through

Recently had ice damming for the first time. Wow-water is destructive! We were out of town when it happened too so the damage was taking place for a few days without our knowledge.

From roof tarp to the final carpet cleaning and touch ups, SERVPRO proved themselves every day they showed up. Also made great recommendations to us and truly cared. That's rare. 

My company just recently had water damage in the accounting department. We were in the (slow) process of transferring everything from hard documents to digital. This wasn't how we wanted to speed up the process but SERVPRO stepped in and our senior leadership is beyond impressed with how thorough and professional SERVPRO was able to make this process for us. Our partners are old fashioned, but they are now recommending the services we used to other colleagues so that says a lot!

I run a property management company and we have had to call SERVPRO several times now because the original construction was not done correctly. It has been very stressful and during such a difficult time. SERVPRO has certainly made it much easier. All work done on time or even early. Quality work. I'd like to thank Koby for communicating clearly at every stage and for being kind and answering every last question. 

My wife and I recently had some flooding in our townhouse due to this horrible weather and I just can't say enough good things about how quick, professional and thorough the team at SERVPRO was. It is quite literally "Like it never even happened." and we are very happy.

My basement flooded out from a malfunctioning sump pump after a lengthy weekend of rain. Not fun to walk downstairs to a pool in your basement and feel helpless with what to do. I'm so glad I called Mike and team from SERVPRO Upper Pennypack/Bustleton. They were extremely understanding of our situation, worked quickly and diligently to extract the water from our basement all along keeping us update of their progress and estimated costs. They worked with our insurance company and handled all the red tape parts of this process that make things extremely uncomfortable and stressful. These guys were very professional from start to finish and I would highly recommend them to anyone that has a similar unfortunate situation like ours.

Mrs. Dean scores SERVPRO of Germantown, Pennypack/Bustleton and Upper Bucks as 10s across the board on the Certificate of Satisfaction for water damage services on 6/28/18 in Quakertown.

These guys came all the way from near Philadelphia to help my family out with water damage from the horrible flooding our area experienced! I can not say enough good things about the team that came out to my home.

My house took a huge hit from the recent flooding due to the terrible summer storm. SERVPRO traveled all the way up here to come help out my family in this time of need. I was very impressed with the sincerity of the men as well. Thank you for a job well done!

Quick, professional and reliable service!!

Perfect professionalism - Helpful- Great!!